Refund Policy

The short version

If we haven't started your filing, you get 100% back. If we can't complete your filing, you get 100% back. The only money we can't return is a government fee already paid to an agency on your behalf.

1. Cancellation before work begins

Cancel any order before a specialist begins preparing it and receive a full refund of all service fees, no questions, no cancellation fee. Email admin@standardfilings.com with your order number.

2. Filings we cannot complete

If your filing cannot be completed, for any reason on our side, or because a government agency rejects it and a corrected refiling also cannot be completed, you receive a full refund of our service fee.

3. Rejections we can fix

If an agency rejects an application for a correctable reason, we correct and refile at no additional charge. You may instead choose a full refund of our service fee at that point.

4. Government fees

Where an order includes a government fee (for example, a state LLC filing fee), that fee is itemized before you pay. Once a government agency has accepted a fee, it is not within our power to refund it; everything paid to us remains covered by this policy. EIN orders include no government fee, the IRS charges nothing for an EIN.

4a. Queued filings (windows that haven't opened)

Some state filings can be paid for before the state starts accepting them — for example, an annual report bought in December for a window that opens January 1. A queued order is exactly what the checkout said it is: cancel any time before we file it and receive a full refund of everything, including the state fee, because nothing has been paid to the state yet. This is the promise shown at checkout, and this policy is where it lives in writing.

4b. State fees collected for late penalties and reinstatements

Where a state has added its own late penalty (Florida's $400 after May 1, for example), or a reinstatement includes past-due report fees, those amounts are itemized before you pay and are governed the same way as any government fee: refundable in full until the state has accepted them, and out of our power to refund after. If the state's actual charge at filing differs from what we collected, we refund or invoice the difference — never keep it.

5. Completed work

Once a filing is delivered (for example, your EIN has been issued and emailed to you, your annual report or dissolution is accepted by the state, or your company is reinstated), the service is complete and fees for that filing are no longer refundable, the guarantee covers completion, not change of mind after delivery.

6. Instantly delivered document add-ons

Some optional add-ons (for example an operating agreement, banking kit, compliance calendar, or license research report) are generated and delivered immediately. If you cancel the whole order before we begin your filing (Section 1), these are refunded in full along with everything else, even though you already received them. Once the order's filing is delivered, they are part of the completed work under Section 5.

7. How refunds are paid

Refunds go back to the original payment method, initiated within 2 business days of approval. Your bank may take additional days to post it.